Hilton Garden Inn Cleveland Downtown

Everyone was nice and the room was also.

很舊，性價比很低，周圍環境感覺還不安全，謹慎謹慎！

還不錯，離客户很近

離nba球館很近，步行十分鐘到達。

Absolutely love the city view, rooms were pretty clean and nice, thing I didn’t like was how filthy the hot tub was. It should be cleaned at least one to two times a day. But overall great custom service, and I would definitely stay here again and recommend it.

This property was awful. We found so much mold in our room that we actually barley even slept because we were so concerned about it. The front desk staff were awful and just said “oh” didn’t offer to change our room. Would tell everyone to stay away from this hotel

I wouldn't park here. Three cars got broken into about an hour before I arrived. They were all parked n the hotel's supposedly "secure" lot that you have to pay $20 for! It's not secure.

The staff from the desk in the evening to the service staff, to other staff we had seen in passing, to morning staff during checkout: every single one noticed us, acknowledged us, was helpful and kind, they had coloring things, puzzles, and a toy monster truck for my kiddos. The kids ate breakfast for free. The only part was the parking situation with the texts, the camera not noticing the license plate, but the manager was eager to help us and we were able to see a show and be back in the time allowed for parking overnight and after check out without extra fees. We had a great stay!

Got there at 2:55 told they where busy and couldn’t get us in till 3 pm stood there for 5 minutes to tell us our room was ready